A practical checklist for evaluating AI writing tools internally
Buying “the best model” is rarely the bottleneck. The checklist that matters is integration, governance, and editor experience.
Security and data residency
Confirm where prompts and completions are stored, retention windows, and whether you can disable training on your traffic. If you cannot, assume everything typed is non-confidential.
Outputs your team really uses
HTML, PDF, and copy-paste-friendly plain text still dominate enterprise workflows. Tools that trap content in proprietary blobs create friction.
Same product, many surfaces
When chat and specialised pages (blog builder, FAQ generator) share one product experience, teams spend less time re-training people on different sites for each task.